Links with Varynt Work and Desk
Beside the work,not buried in it
Knowledge is sold on its own. When you also use Varynt Work or Varynt Desk, a page shows the live status of the tasks and leads it is about, and a task or lead lists the pages about it, the way Confluence sits beside Jira.
In Knowledge · Release 4.2 plan
Ship the new invoices screen once QA signs off:
Work · QA invoices screen · In progress
Desk · Lead: Mehta Clinic · Open
In Work · QA invoices screen
Pages about this task
- Release 4.2 plan
- Invoices: test checklist
Attach a page, or start a new one from the task.
[ 01 ] How it works
Both directions
- 01
Link from the page
Type / and pick a Work task or a Desk lead; the chip shows its current status, read live.
- 02
Or attach from the other side
In Work or Desk, attach an existing page to a task or lead.
- 03
Start a page from a task
Begin a new Knowledge page already linked to the task it is about.
- 04
One sign-in
The same Varynt account opens every product you use, with a switcher between them.
[ 02 ] What it is for
Where documentation meets the work
Release plans and their tasks
The plan page shows which tasks are still in progress, without copying their status by hand.
Runbooks beside incidents
The task for the incident lists the runbook and the postmortem about it.
Support answers beside leads
A Desk lead can point to the page with the agreed answer.
Access still applies
The live title and status are read from Work or Desk with the reader's own access. Somebody who cannot open the task sees the label it was linked with, and no status.
A deleted task says so
If a linked task is deleted in Work, the chip says it cannot be found instead of breaking the page.
[ 03 ] Plans
Which plan has it
| Capability | Standard | Premium | Enterprise |
|---|---|---|---|
| Work and Desk links (with those products) | Included | Included | Included |
| Task and lead chips in the editor | Included | Included | Included |
Links need the other product too: Knowledge does not include Work or Desk. Full comparison on the pricing page.
[ 04 ] Questions